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UPSC Prelims 2022 Paper-1 📅 05 Jun, 2022

With reference to "Software as a Service (SaaS)", consider the following statements:
1. SaaS buyers can customise the user interface and can change data fields.
2. SaaS users can access their data through their mobile devices.
3. Outlook, Hotmail and Yahoo! Mail are forms of SaaS.

Which of the statements given above are correct?

A
(a) 1 and 2 only
B
(b) 2 and 3 only
C
(c) 1 and 3 only
D
(d) 1, 2 and 3
Result Summary
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UPSC Prelims
2022 • 05 Jun, 2022 • Paper-1
With reference to "Software as a Service (SaaS)", consider the following statements:
1. SaaS buyers can customise the user interface and can change data fields.
2. SaaS users can access their data through their mobile devices.
3. Outlook, Hotmail and Yahoo! Mail are forms of SaaS.

Which of the statements given above are correct?
Correct Answer
(d) 1, 2 and 3
User Customization: Statement 1 is correct. Modern enterprise SaaS platforms are highly flexible, allowing administrators and buyers to heavily customize user i......
Ref/Book : UPSC Prelims 2022
Ref. Subject Science & Technology
Chapter -
Ref. Topic IT & Computers
Pg. No -
💡 Analysis & Explanation
User Customization ▼
Statement 1 is correct. Modern enterprise SaaS platforms are highly flexible, allowing administrators and buyers to heavily customize user interfaces, dashboards, and specific data fields to fit proprietary organizational workflows without altering the core backend codebase.
Accessibility ▼
Statement 2 is correct. Being entirely cloud-hosted, SaaS applications are inherently designed for seamless cross-platform access, meaning users can retrieve live data through web browsers or dedicated apps on mobile devices.
Consumer Examples ▼
Statement 3 is correct. Web-based email services like Outlook, Hotmail, and Yahoo! Mail deliver software applications securely over the internet on a centralized server model, fitting the exact technical definition of SaaS.
Conclusion ▼
All three statements correctly represent the features and real-world examples of SaaS.
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